Graduate thesis

The Impact of Total Quality Management (TQM) Application on Institutional Performance in Yemeni Universities

Taha Ahmed Aledlh · tahaaledlh@gmail.com

MMA · 2024/2025 · Defense: 27/11/2025

Abstract

This thesis examines how applying Total Quality Management (TQM) affects institutional performance in Yemeni universities. Using a descriptive analytical method and questionnaires distributed to staff in selected public and private universities, the study found that TQM has a significant positive effect on performance, highlighting its role in improving efficiency and effectiveness.

Total Quality Management Institutional Performance Yemeni Universities Continuous Improvement