This paper presents a comprehensive literature review on the Critical Success Factors (CSFs) influencing the successful implementation of Scrum in software development projects. Scrum, as a widely adopted agile methodology, enhances flexibility, collaboration, and iterative delivery of software solutions. However, its effectiveness depends on multiple factors across various dimensions, including organizational, people, process, technical, and project factors.
This review synthesizes existing research to categorize and analyze these factors, providing valuable insights for researchers and practitioners. Key findings highlight the crucial role of management commitment, team dynamics, customer involvement, agile software techniques, and adaptable project management processes in achieving successful Scrum outcomes. The study also identifies challenges such as scope creep and stakeholder misalignment.
The study recommends enhancing management support, fostering cohesive teams, improving customer communication, and effectively utilizing agile software techniques to ensure successful Scrum projects. Furthermore, it calls for further research to explore how these factors interact in different organizational contexts, contributing to a deeper understanding of Scrum adoption and its impact on software development success.